OPISNet.com - Contact Us

OPIS is always gathering feedback so we may improve our products and services. Please e-mail us your questions or suggestions by contacting our operations team.

For issues related to online access or delivery of print or e-mail publications please contact customer service.

The Frequently Asked Questions below should help you address most issues.

Frequently Asked Questions

How can I subscribe to an OPIS service?

How can I contact Customer Service for assistance with my OPIS service?

How can I change my mailing address or e-mail address?

How can I benchmark OPIS Prices to buy and sell petroleum products more efficiently?

What is OPIS' Pricing Methodology?

How can I get listed in OPIS/Stalsby Directories?

How do I submit a letter to an OPIS editor?

How do I get a single copy of a particular issue of an OPIS publication?

Who can I talk to about a particular news story?

Who can I talk to about retail prices and margins?

Who can I talk to about partnering with OPIS?

How can I advertise in OPIS special publication?

How does OPIS protect customer privacy?

Where are you located?

How can I subscribe to an OPIS service?
You can learn more about subscribing to OPIS publications by visiting www.opisnet.com and selecting the publication you want or by contacting Customer Service via phone or email.

How can I contact Customer Service for assistance with my OPIS service?

North America	International
Newsletter subscriptions call: 1. 877. 210. 4287 energycs@opisnet.com	Newsletter subscriptions call: 1. 301. 287. 2645 energycs@opisnet.com
Pricing services call: 1. 888. 301. 2645 energycs@opisnet.com	Pricing services call: 1. 301. 287. 2645 energycs@opisnet.com
Conference attendance call: 1. 866. 620. 5940 energycs@opisnet.com	Conference attendance call: 1. 301. 287. 2645 energycs@opisnet.com
Directory / Database orders: 1. 877. 210. 4287 energycs@opisnet.com	Directory / Database orders: 1. 301. 287. 2645 energycs@opisnet.com

How can I change my mailing address or e-mail address?
When changing your information, please include your account number, old and new addresses and publication(s) or services you receive.

We offer three easy ways to update your information:
1. Phone: 888.301.2645
2. Email: Customer Service
3. Web: www.opisnet.com/customerinfo.asp

How can I benchmark OPIS prices to buy and sell petroleum products more efficiently?
Click here to download a PDF of OPIS' many pricing benchmarks or contact:
Scott Berhang
Director, Client Relations & Education
301. 287. 2332

What is OPIS' pricing methodology?
To download a complete copy of OPIS' pricing methodology, click here.

How can I get listed in the OPIS/Stalsby Directories?
To have your name listed in the OPIS/Stalsby Directories, e-mail listings@opisnet.com. An OPIS/Stalsby editor will call to confirm your information prior to publication.

How do I submit a letter to an OPIS editor?
OPIS welcomes feedback from readers. Please contact our editors directly. They look forward to hearing from you.

News
Tom Kloza Editor & Publisher, Chief Oil Analyst 732. 730. 2558	Carole Donoghue Editor & Publisher, Oil Express Newsletter 703. 280. 1026
Beth Heinsohn Senior News Editor 732. 730. 2564	Edgar Ang Managing Editor, OPIS Electronic News 732. 730. 2532

Spot Markets
Ben Brockwell Director, Data, Pricing & Information Services 732. 730. 2519	Diane T. Miller Publisher, OPIS/STALSBY Directories 732. 730. 2530
Brad Addington Senior Markets Editor, Refinery Feedstocks/Blendstocks 509. 624. 1012	Jessica Nesterak Senior Markets Editor, Refined Products, U.S. Gulf Coast/Midwest 301. 287. 2721
Cara Offterdinger Markets Editor, Refined Products, U.S. Europe Aviation/U.S. Midwest 301. 287. 2528	Jiwon Chung Director, Business Development/Managing Editor Asia +65. 6337. 3519
Carly Wright Associate Editor, Refined Products 301. 287. 2530	Mary Welge Senior Markets Editor, Resid/Refinery Feedstocks 732. 730. 2563
Clif Linton Senior Markets Editor, NGLs 510. 227. 5659	Michael Angell Markets Editor, NGLs/ Refinery Feedstock 203. 912. 8729
Cory Wilchek Markets Editor, Refined Products, U.S. Midwest/Gulf Coast 301. 287. 2010	Randy Lusby Senior Markets Editor, Refined Products, U.S. Gulf Coast/Midwest 301. 287. 2241
Denton Cinquegrana Senior Markets Editor, Refined Products, U.S. West Coast/New York Harbor 732. 730. 2567	Tim Wright Director, Business Development, Europe/Distillate Markets Europe + 46 (0) 31. 970771

Pricing
Ben Brockwell Director, Data, Pricing & Information Services 732. 730. 2519	Sharon Fielding-Schneider Director, Wholesale, Content OPIS/STALSBY Directories 732. 730. 2537
Fred Rozell Director, Retail Pricing 732. 730. 2568	Donna Calabria Daytime Pricing Services Supervisor 732. 730. 2525
Terri Summerhayes Director, Pricing and Data Services 732. 730. 2517

Renewables
Robert Gough Executive Editor, Renewables 301. 287. 2496	Spencer Kelly Editor, Ethanol & Biodiesel 301. 287. 2731
Rachel Gantz Editor, Renewable Fuels 301. 287. 2629

Conferences
Robert Gough Director of Conferences 301. 287. 2496

How do I get a single copy of a particular issue of an OPIS publication?
Contact OPIS Customer Service via phone or email.

Who can I talk to about a particular news story?
Tom Kloza
Director, Editorial Content
732. 730. 2558

Who can I talk to about Retail Prices and Margins?
Fred Rozell
Director, Retail Pricing
732. 730. 2568

Who can I talk to about marketing opportunities with OPIS?
Dawn Lewis
Marketing Manager
301. 287. 2272

How can I advertise in OPIS special publications?
Greg Mosho
Advertising Sales Manager
732. 730. 2546

How does OPIS protect customer privacy?
OPIS respects your privacy. Please review our complete Privacy Policy online.

Where are you located?
Our main offices are located at:
Two Washingtonian Center
9737 Washingtonian Blvd, Suite 100
Gaithersburg, MD 20878
Tel: 888. 301. 2645 or 301. 287. 2700
Fax: 301. 287. 2039

3349 Highway 138 Building D, Suite D
Wall, NJ 07719
Tel: 800. 275. 0950 or 732. 901. 8800
Fax: 732. 280. 0263

Our international offices are located at:
Box 51
430 82 Donsö
Sweden
+46 31 970771

#06-28 High Street Centre
1 North Bridge Road
Singapore 179094

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